Lead generation and CRM platform for service businesses
Service businesses like HVAC companies, plumbers, and electricians generate leads from dozens of sources like Facebook groups, neighborhood apps, and referral networks, but most don't have a system for capturing and tracking those leads consistently. They end up scattered across text messages, emails, and sticky notes.
GravMagnet solves this with branded intake forms that each get a unique short link. A technician can drop their form link in a Facebook group comment, a neighborhood app post, or a text message. When a homeowner fills it out, the lead flows into GravMagnet's dashboard with full attribution: which form, which channel, and which campaign.
The platform includes real-time analytics, third-party CRM integrations (ServiceTitan, ElevateEngine, and more), and AI-assisted marketing tools. Built as a multi-tenant SaaS with a .NET 8 API backend, Angular 19 frontend, and MySQL on AWS RDS.
Branded intake forms with unique short links powered by Sqids. Administrators configure forms per client with custom branding, and every submission is tracked back to its source for campaign-level reporting.
Track impressions, conversions, and abandonment rates across all forms and campaigns. Visualize lead flow with Chart.js, identify top-performing channels, and spot drop-off points in the capture funnel.
Define and visualize service areas using Google Places API. Forms automatically validate that incoming leads fall within the client's coverage zone, preventing wasted follow-ups on out-of-area requests.
Create reusable SMS templates with personalization variables like client name, business name, and form link. A guided wizard lets agents select a template, preview the message with variables filled in, and send via Twilio. Built-in rate limiting, opt-in enforcement, and delivery tracking keep messaging compliant and auditable.
Generate compelling call-to-action posts for Facebook groups and neighborhood apps using OpenAI. The system suggests posts tailored to the client's services and target neighborhoods, ready to copy and paste with the intake form link attached.